Privacy

Privacy & booking information

How we handle the booking information you share with us.

What we collect

When you make a booking, we collect the details needed to create, confirm and manage the reservation.

Name Email address Phone number Guest count, occasion and optional requests Booking details such as room, package, date, time, atmosphere and extras

Why we use it

We use booking information to create the reservation, prepare the room and contact you if needed.

Create the booking reference Prepare included or selected extras before arrival Confirm reservation and payment status Handle booking questions or changes

How long we keep booking details

We keep booking details only as long as reasonably needed to manage the reservation, payment status and related customer communication.

Used only to manage your booking, payment status and related communication Kept only as long as reasonably needed for that booking Questions can be sent directly by email

Contact

If you have questions about your booking information, need a correction or want to request deletion, contact us by email.

[email protected] Venue address: Jollaksentie 62, Helsinki Open the contact page